Donor Portal Temporarily Unavailable — Exciting Updates Underway!

We’re currently upgrading to a new and improved donation platform to better serve you!

As part of this transition, we’re securely migrating all online giving data from our previous system to the new platform. During this process, the donor portal will be temporarily unavailable.

Once the migration is complete, you’ll receive an email with instructions on how to access your new donor portal and easily manage your gifts.

We sincerely apologize for any inconvenience and greatly appreciate your patience and understanding during this important upgrade.

If you have any questions or need assistance with your gifts in the meantime, please don’t hesitate to call us at (303) 962-5750 or email us at [email protected]. Our office hours are 8:30 AM – 12:00 PM & 1:30 PM – 5:00 PM MST Monday – Friday.

FAQ

When will the portal be available again?

The relaunch date is still to be determined. Once the new donor portal is live, we’ll notify you via email with instructions.

How can I set up an account?

An account is automatically created for you when you submit a donation.

How can I change my username or password?

When the new portal launches, you’ll receive an email with instructions to create your username and password.

How can I update my payment information?

To ensure the security of your payment information, please call our Donor Communications team at (303) 962-5750. They’ll be happy to assist you over the phone.

How can I update my gift?

You can update your gift by emailing the Donor Communications team at [email protected] or by calling (303) 962-5750.

Why does my recurring gift history only show through April 2025 if I’m still being charged?

All recurring gifts set up with a credit card in our previous system were migrated to the new platform as of April 2025. If your gift is still being charged, rest assured it is processing correctly—even if your history doesn’t yet reflect the latest activity.

Why don’t I see the names of all the missionaries I’m supporting?

We’re still in the process of migrating gifts to the new platform. If certain gifts or missionary names aren’t visible, it’s likely they’ve already been transferred to the new system. You may be viewing the old donor portal. Once the new portal is live, you’ll be able to see and manage all your current gifts.

What if I need to end my gift immediately?

Please call us at (303) 962-5750, and we’ll be happy to assist you. Our office hours are Monday – Friday, 8:30 AM – 12:00 PM & 1:15 PM – 5:10 PM MST.

Will I receive email confirmations for my monthly donations?

Not at this time. However, we’re actively working with our new service provider to make this feature available in the future.

If you have any questions or need assistance with your gifts, please don’t hesitate to contact us.

Email: [email protected]

Phone: (303) 962-5750

Office Hours: Monday – Friday, 8:30 AM – 12:00 PM & 1:30 PM – 5:00 PM MST

Host	Retreat Type	Start Date	End Date
Tulane University	Way of the Disciple	09/05/24	09/07/24
University of Nebraska Lincoln	The Sanctifier	09/13/24	09/15/24
Parish Outreach	The Father’s House	09/16/24	09/18/24
Kansas State University	The Father’s House	09/20/24	09/22/24
University of Delaware	Rec	09/20/24	09/22/24
University of South Carolina – Columbia	Rec	09/27/24	09/29/24
St. Francis University	The Father’s House	10/04/24	10/06/24
Nicholls State University	The Father’s House	10/04/24	10/06/24
Northwestern State University	The Father’s House	10/11/24	10/13/24
University of Memphis	The Father’s House	10/11/24	10/13/24
Southern Illinois University – Edwardsville	The Father’s House	10/18/24	10/20/24
Ohio State University	The Father’s House	10/18/24	10/20/24
University of Dallas	The Sanctifier	10/24/24	10/26/24
Central Connecticut State University	The Father’s House	10/25/24	10/27/24
Universidad de Monterrey	The Father’s House	10/25/24	10/27/24
California State University – Fullerton	The Father’s House	10/25/24	10/27/24
Sts. Anne and Joaquim, Fargo, ND	Way of the Disciple	11/01/24	11/03/24
University of Krems	Men’s	11/01/24	11/03/24
University of Mary	The Father’s House	11/08/24	11/10/24
DePauw University	Rec	11/08/24	11/10/24
Philanthropy Engagement	Way of the Disciple	11/15/24	11/17/24
University of Passau	Rec	11/21/24	11/23/24
Texas A&M University	The Sanctifier	02/07/25	02/09/25
FOCUS Greek Southeast	The Father’s House	02/14/25	02/16/25
FOCUS Greek Midwest	The Father’s House	02/14/25	02/16/25
Worcester Polytechnic Institute	The Sanctifier	02/14/25	02/16/25
FOCUS Greek Southwest	The Father’s House	02/21/25	02/23/25
Wayne State University	The Father’s House	02/21/25	02/23/25
University of Illinois-Chicago	The Sanctifier	02/21/25	02/23/25
Queens College of the City University of New York	The Father’s House	03/07/25	03/09/25
Nicholls State University	Way of the Disciple	03/07/25	03/09/25
Grand Valley State University	The Father’s House	03/28/25	03/30/25
University of Northern Iowa	Way of the Disciple	04/03/25	04/05/25
University of Nebraska Lincoln	The Father’s House	04/04/25	04/06/25
Arizona State University	Men’s	02/07/25	02/09/25
University of Nebraska at Kearney	Rec	09/27/24	09/29/24

Donor Portal Temporarily Unavailable — Exciting Updates Underway!

FAQ

If you have any questions or need assistance with your gifts, please don’t hesitate to contact us.

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