FOCUS Donor Portal
We’ve launched a new and improved donor portal to better serve you!
Donors can log in using their primary email address to view and edit existing gifts. To make a new gift, we recommend using the “Give” button on the main page of our website for the easiest experience.
If you have any questions or need help, please contact us at (303) 962-5750 or [email protected]. Our office hours are 8:30 a.m. to 5:00 p.m. Mountain Time (closed daily from 11:30 a.m. to 1:15 p.m. for Rosary, Mass, and lunch).
FAQ
An account is automatically created for you when you make a donation. You will need to use the email address on file to access your account. If you don’t remember which email, or are encountering challenges, please contact us at [email protected] or by phone at (303) 962-5750, 8:30-5:00 MST Monday-Friday and we would be happy to help you access your account.
Please contact us at [email protected] or by phone at (303) 962-5750, 8:30-5:00 MST Monday–Friday and we would be happy to help you access your account.
No, the portal is currently in the soft launch phase. You will receive an email once the portal is officially ready!
To make a new gift, we recommend using the “Give” button on the main page of our website for the easiest experience.
To update your payment method in the portal, click “Recurring gifts”, then click on the blue dollar amount for the gift, then click on the little pencil next to “Payment method”.
You are also welcome to call our Donor Care team at (303) 962-5750, 8:30-5:00 MST Monday-Friday.
If the portal is not allowing you to update the amount of your gift, please contact us at [email protected] or by phone at (303) 962-5750, 8:30-5:00 MST Monday-Friday, and we can make the change for you!
To end your gift in the portal, click “Recurring gifts”, then click on the blue dollar amount for the gift, then click “Manage recurring gift” at the top of the page, then click “End payments”.
You are also welcome to email us at [email protected], or call our Donor Care team at (303) 962-5750, 8:30-5:00 MST Monday–Friday.
You can access your unofficial giving statement by clicking on “Giving history”. To receive an official statement, please contact us at [email protected] or by phone at (303) 962-5750, 8:30–5:00 MST Monday-Friday.
Not at this time. However, we’re actively working with our new service provider to make this feature available in the future.
All recurring gifts set up with a credit card in our previous system were migrated to the new platform as of April 2025. If your gift is still being charged, rest assured it is processing correctly—even if your history doesn’t yet reflect the latest activity.
Due to system restrictions, you may encounter challenges when using an internal FOCUS email address (ex. <yourname>@focus.org). If you are using a FOCUS email and are unable to log in, please contact us at [email protected] by phone at (303) 962-5750, 8:30-5:00 MST Monday-Friday and we would be happy to help you access your account.
If you have any questions or need assistance with your gifts, please don’t hesitate to contact us.
Email: [email protected]
Phone: (303) 962-5750
Office Hours: Monday – Friday, 8:30 AM – 12:00 PM & 1:30 PM – 5:00 PM MST